JUST RESPOND TO POST. NO ANSWERS/HELP AFTER THAT

Hi<br> <br> I posted my complaint 11 Feb and had a response as follow on the 20th Feb.<br> <br> Hello GBROUX,<br> <br> Hope you are well, <br> <br> Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.<br> <br> The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards,<br> Winnie<br> REQ:*** <br> <br> Since then no one called, mailed or anything else to try to assist me regarding this matter.<br> I want to know if anyone will be botherd enough to help me to finalize this matter.<br> <br> WAITING NOT SO PATIENTLY!!!