1 reviews | Active since Aug 2016
JUST NOT INTERESTED IN "PAY-AS-U-GO" CUSTOMERS
<p>I have been trying for 4 days to get MTN to help me with the upload of 2 x R339 = R678 data vouchers without any success either by phone or by e-mail. I now realise they are not interested in pay-as-you-go customers but until I get my money back or the use of the data, I will go onto every platform, twitter, faceboek utube, Hello Peter, etc, to inform everybody of the bad service and don't care attitude towards Pay-as-u-go customers!</p>
Good Day Corlia
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per out conversation earlier, I will contact you tomorrow the 01-09-2016 to assist with the vouchers.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Corlia
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per out conversation earlier, I will contact you tomorrow the 01-09-2016 to assist with the vouchers.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********