Just **** Me since you have already *****ed me multiple times...
<p>First i went in for an upgrade and the consultant misadvised me now i am stuck with a contract i can't use and the store manager is protecting the calprit. Then i buy 2G once off 30 days data and end up with 219MB that is reoccurring and the supervisor says i bought a long term 12 month data for 200MB but MTN does not even sell any 200MB only 100 and 300MB. I set up my user limit to R270 i end up with R10. All this great luck in 1 month.</p>
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.
Kindly note that on 2017-03-11 the 219.43MB that was provisioned was the prorata amount of the 2GB Recurring Internet Bundle, the full amount was provisioned on 2017-03-14.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.
Kindly note that on 2017-03-11 the 219.43MB that was provisioned was the prorata amount of the 2GB Recurring Internet Bundle, the full amount was provisioned on 2017-03-14.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
It seems there is no bottom with MTN. Now my so called airtime of R500 has vanished twice in 2 weeks. Apparently Samsung devices of today connect to the internet while mobile data functions are off. Yes people your Samsung has a hungrr that no one can stop. I am now going to seek the help of the Ombudsman. Firstly no one wants to sort out the store manager who is protecting her employee that got me the wrong upgrade and while i am stuck with this ****ed up contract then MTN decides i am not going to spend a single benefit from this contract but i should diligently pay every month. YES I AM *****ED COMPLETELY BY MTN OVER AND OVER AND OVER AGAIN. Actually *****ed is not the word of choice. ******ation is more like it.
Mtn sort out this SH$#@!t or else i am taking this further.
It seems there is no bottom with MTN. Now my so called airtime of R500 has vanished twice in 2 weeks. Apparently Samsung devices of today connect to the internet while mobile data functions are off. Yes people your Samsung has a hungrr that no one can stop. I am now going to seek the help of the Ombudsman. Firstly no one wants to sort out the store manager who is protecting her employee that got me the wrong upgrade and while i am stuck with this ****ed up contract then MTN decides i am not going to spend a single benefit from this contract but i should diligently pay every month. YES I AM *****ED COMPLETELY BY MTN OVER AND OVER AND OVER AGAIN. Actually *****ed is not the word of choice. ******ation is more like it.
Mtn sort out this SH$#@!t or else i am taking this further.