cvdm
chris van der merwe
1 reviews | Active since Oct 2014
12 Feb 2016, 18:45
Just let me change provider
Its been a few times now that everytime after i loaded airtime and try to convert it to data i get a popup 'insufficient airtime' now i am not going to call the service centre as they obviously dont know what they are doing. I have decided that i will just change provider. As mtn has not been a great service provider the last year.
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Replies (1)
MTN South Africa's replyOfficial
15 Feb 2016, 11:29Hello chris2798,
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note we've now requested our Prepaid Departments management team to look into the matter and to give a call to resolve the matter accordingly.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note we've now requested our Prepaid Departments management team to look into the matter and to give a call to resolve the matter accordingly.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply15 Feb 2016, 11:29
Official
Hello chris2798,
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note we've now requested our Prepaid Departments management team to look into the matter and to give a call to resolve the matter accordingly.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note we've now requested our Prepaid Departments management team to look into the matter and to give a call to resolve the matter accordingly.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***