1 reviews | Active since Feb 2014
Just help yourself why dont you???
So Autopage has sold my contract to Mtm including my bank account details? I receive numerous sms' from Mtm inclining SPAM which I never received before this? <br> I get a statement from Mtm last night? With a new amount that they are planning to debit my account with firstly more than my contract amount with autopage and secondly without my consent?? So I call the call centre get put on hold for 17 minutes only to get a ref# this morning I get an sms stating tge matter has been resolved? Uhm no I am still waiting for someone to call me and explain how they plan to just take money from my account. So I call back again only to be put on hold another 20 mins and then cut off? I call again & I am told that Mtn has every right to take money from my account because my details were sold to them by autopage? So let me understand this, my details are sold to mtm and now they have a right to help themselves from my account? I don't have a signed debit order or contract with them? And dont worry the new amount they are charging you is for hardware? & connection fees & only for the next 3 months? So someone will call me back? Or will I receive an sms saying case closed?
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
MTN has taken over the direct management of Autopage customer base. If you were on debit order with Auto page, MTN will continue to deduct on that agreed debit order date.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
MTN has taken over the direct management of Autopage customer base. If you were on debit order with Auto page, MTN will continue to deduct on that agreed debit order date.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
