EF
Esme F
1 reviews | Active since Apr 2011
26 Jun 2015, 08:21
Just got worse
Please never ever trust MTN they have taken money over and over again money and services I have never used I told them last year I can only pay a certain amount and they have taken twice as much. They are a disgrace I can prove off bank statement that I buy my phone time and they bill me for time I really don't understand !!!! Lungi you have not sorted problems you have made them worse !!!!!
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Replies (1)
MTN South Africa's replyOfficial
07 Jul 2015, 10:57Hello eferri,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records an email has been sent to you explaining all the charges incurred. Also note that the limit on the account was only set on 24-06-2015, therefore you are liable for all charges incurred before this date.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records an email has been sent to you explaining all the charges incurred. Also note that the limit on the account was only set on 24-06-2015, therefore you are liable for all charges incurred before this date.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply07 Jul 2015, 10:57
Official
Hello eferri,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records an email has been sent to you explaining all the charges incurred. Also note that the limit on the account was only set on 24-06-2015, therefore you are liable for all charges incurred before this date.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records an email has been sent to you explaining all the charges incurred. Also note that the limit on the account was only set on 24-06-2015, therefore you are liable for all charges incurred before this date.
Thank you
Wenzile Masina
REQ:***