BDGB
Bronwyn De Gray Birch

1 reviews | Active since Oct 2013

13 May 2017, 01:57

Just cancel!!!!!

<p>My WiFi 2gb kicked in yesterday as usual however by 11 am it was gone. I woke up at 5:20 switched the WiFi to check it was loaded, 6:20 switched it off, switched it on when i got to work at 7 then at 11 it was gone, sorry to say but what the hell. No one has access to my WiFi but me, i refuse to hotspot people for the specific reason that they will abuse it. So either give me the 2gb back or close my account because I am tired of all the problems I am having ever since I upgraded in February......Another issue is I just checked my billed invoice and it says R228, now how is that possible when the contract is for R89 and i don't buy data for the WiFi ever!!!!!!!!!! I am still waiting for the account to be fixed ********** 0..... Fix my account or close the those are the only 2 outcomes..... I am tired of having to constantly fight with MTN.... Customer service or maintenance doesn't exist anymore with MTN unfortunately.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 May 2017, 22:02
Official

Good Day,

Please note that the Data contract expires on the 01 February 2019 and terminating the contract before this date will result in the need to pay the Early Termination fees before cancellation is done.

Kind Regards

Itumeleng