MN
MELISSA N

1 reviews | Active since Jul 2016

05 Aug 2016, 10:24

JUST CALL TRANSUNION

<p>I HAVE JUST SPOKE TO PRINCESS AGAIN AT TRANSUNION SHE ASKED IF YOU COULD PLEASE GIVE HER A CALL SO THAT SHE CAN ADVICE YOU AS TO HOW TO RESPOND TO THEIR EMAIL SO THAT MY DISPUTE CAN BE RESOLVED.</p> <p>ID NO ********** 160080</p> <p>TRANSUNION: ********** 466</p> <p>Please assist</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply12 Aug 2016, 08:29
Official

Good Day Melissa Naidoo

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

kindly be advised that our legal team has sent a request to TransUnion to update your payment profile, the turnaround time is 7 to 14 days.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you

Kind Regards,

Zukiswa

REQ: **********

Best regards,