MO
MORNAY O

1 reviews | Active since Dec 2014

30 Jul 2015, 12:12

just billed 2500.00

i have complained twice this month already about a account of 2500.00 , 35 gig of data for one month not possible...i have had a contract for two years with mtn and never even paid 250.00 .???<br> <br> nobody calls back nor even send a mail , i have been to mtn alberton city and get told thats the price since im on contact and the best is the usb is not even plugged in???<br> <br> can somebody call me and explain . i have stopped the payment at the bank and also reversed this *******

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Aug 2015, 14:06
Official
Hello mornayoelofse40,

Thank you for your post.

Apologies for the delayed response and inconvenience experienced, please note that the invoice for the 20-05-2015 was validated and the charges were deemed correct. The total data usage was 6 GB and were charged over and above the 2 GB provisioning.

Best regards
Mantoa
REQ:***