MO
MORNAY O
1 reviews | Active since Dec 2014
06 Jul 2015, 16:25
JUST BILL AS YOU PLEASE
I HAVE A CONTRACT FOR MY INTERNET FOR TWO YEARS , NOW PAY AS YOU GO YOU GET DEBITED 2500.00 OUT OF THE BLUE AND GET TOLD YOU USED 35GIG IN ONE MONTH , *******..CHECK THE HISTORY AND YOU CAN SEE NEVER OVER .THE UNIT IS NOT EVEN PLUGGED IN ,IM SICK AND TIRED OF CALLING , PUSHED FROM PILLAR ,CUT OFF AND NOTHING WORKS AT ALL.NOW YOU CAN CALL ME BACK AND SORT OUT YOUR ******* OF THE ACCOUNT
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MTN South Africa's replyOfficial
23 Jul 2015, 11:01Hello mornayoelofse40,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
MTN South Africa's reply23 Jul 2015, 11:01
Official
Hello mornayoelofse40,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica