just adding money to my contract as they please
<p>I have the P9 light contract for R250 a month. one month ago my contract started to increase in price and it took me 2 months to get a confession and they say its normal ! no were in the contract I signed does it say this. I cant afford this any more it keeps on getting more and more ! please can someone help .. I barely get by as it is and took out this contract because it was affordable</p>
every time we call mtn they say go to the store they will help. we have been to the mtn store about 3 times this month and they can not help now we dont know what to do eny more ! looks like they dont even know whats going on but they know to increase the amount each month and keep lying why !!
every time we call mtn they say go to the store they will help. we have been to the mtn store about 3 times this month and they can not help now we dont know what to do eny more ! looks like they dont even know whats going on but they know to increase the amount each month and keep lying why !!
Good day Celetse
Thank you for your post.
Thank you for taking the time to raise your concerns and affording us the opportunity to address same.
Please kindly note that if you would like to a lower package you will be charged for the migration and should you wish to proceed with it please kindly contact 808 then request to be transfered to the retentions department.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Good day Celetse
Thank you for your post.
Thank you for taking the time to raise your concerns and affording us the opportunity to address same.
Please kindly note that if you would like to a lower package you will be charged for the migration and should you wish to proceed with it please kindly contact 808 then request to be transfered to the retentions department.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Good day Celetse
Thank you for your post.
Thank you for taking the time to raise your concerns and affording us the opportunity to address same.
Please kindly note that if you would like to a lower package you will be charged for the migration and should you wish to proceed with it please kindly contact 808 then request to be transfered to the retentions department.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Good day Celetse
Thank you for your post.
Thank you for taking the time to raise your concerns and affording us the opportunity to address same.
Please kindly note that if you would like to a lower package you will be charged for the migration and should you wish to proceed with it please kindly contact 808 then request to be transfered to the retentions department.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***