Just a response

<p>On the 28th of March i logged a issue around coverage in my area. On the 30th of March Phumi Sijako responded with reference number *** stating someone would contact me in 10 days. On the 4th of May i queried as to what had happened as i hadn't received a response and received a response that it had been escalated to Saleem by Shereen on the 12th. on the 30th of May i again sent a e-mail and have not got a response.</p> <p> </p> <p>I then decided to do a formal complaint on their website on the 31st of May. They state that they will endeavour to come back in 5 working days. It is now 7 working days and no response. It seems as through there is a complete inability to simply keep me informed</p> <p> </p> <p>What more must i do as a customer????</p> <p>I have never seen service like this before.</p>