It's up to you MTN

How pathetic. Three months in a row I've asked (telephonically) to change the banking details of the debit order. Three times there is some technical problem with the system and they will ask someone to make the change in the 'back-end' and phone me when it is done.

The phone call never happens and neither does the switch.

So MTN - what do you want me to do : option 1 - close the account and your debit order does not go off anymore, or option 2 - cancel my contract and find a new service provider ?