its quicker for me to get my bond approved than get a cellphone contract approved

<p>while in kzn on holiday mtn ran a special so i proceeded to the mtn direct store in musgrave centre and app**** for a contract. I was told the a application will take 2 days. here i am more than 7 days later and still no word from mtn on when my contract will get approved or not. </p> <p> </p> <p> the manager of the mtn direct store in musgrave is never there when I ask to speak to the manager. that store is a joke.</p> <p>-there's no after sales support, nobody calls to tell me there is a delay. nobody calls to give me any updates. </p> <p>-when i call in the staff take long to answer the phone</p> <p>-when they do answer i have to wait for a consultant to become available to check my application on the system</p> <p>-the staff never want to escalate my problem higher up than a consultant. when I ask to speak to the manager i get the run around. the manager is never in the store </p> <p>-the staff don't care that I have to go back to Johannesburg without a phone and they are not willing to make a plan to send the phone to me</p> <p>-my holiday is being ruined by pathetic service. not once did a mtn representative call me.</p> <p>-after speaking with the manager who first gave me a story that theres a long list of applicants she finally went to the system and saw there's an error on the application. just to get them to tell me there's an error took 7 days. I want to know when the error was logged. they don't know what the error is or how to resolve the error.</p> <p>-these people are *********** through and through</p> <p>-they say they diagnosing the error and will get back to me but I have no faith in their abilities what so ever</p> <p> </p>