It's now the 5th of ...

It's now the 5th of September and I still don't have the MTN home router I paid for via the online line MTN store, I spoke to another lady at MTN customer care and said they would phone me today to arrange delivery and still nothing... This service is pathetic and unprofessional on behalf of MTN and there Courierit company ... I'm going to escalate this issue on Hello Peter and other social media platforms and am also go get MTN head office involved in this matter aswell as management ... No one sms or calls to update a person as to what's going I've paid for this MTN router on the 31 of August 2025 and are on the 5 of September 2025 now still nothing but yet they very quick to debit my account...