Hellopeter
Share Your Experience
NN
Njabulo N

1 reviews | Active since Mar 2018

11 Mar 2018, 08:06

It's not bozza it's bullying network

I've been using Mtn for more than 10 years now, I have even convinced my wife to start using Mtn. I bought her a Samsung S7 which I'm paying for every month. One morning we wokeup and her phone wasn't working. I thought that was bad enough but I was about to be introduced to the worse customer care ever. It's been a month now, I'm still paying for a phone that is not working. We've tried calling the customer care centre, with no assistant at all. I had my pregnant wife running around trying to fix her phone and they had no remorse at all. In my busy schedule I tried to assist her by calling customer care but I was really disgusted by the no response from Mtn. They call themselves the Boza network meanwhile they are the worse network ever. DJ Fresh we love your Fresh breakfast show but please don't associate yourself with these ****s. I'm considering migrating as we speak with all our 4 simcards.

0
Replies (2)
NN
Njabulo N's update12 Mar 2018, 09:18
Reviewer Update
The IMEI no: ********** ********** 1 and the serial number is RF8H52M134R just in case you ask for it. I'm really disappointed by MTN honestly having been a loyal customer for a very long period. We bought the phone at an MTN store in Ermelo. By saying "swiftly" how long is "swiftly"? Because my wife can't do any transactions or pay any debts due to her phone not working.
NN
Njabulo N's update12 Mar 2018, 09:18
Reviewer Update
The IMEI no: ********** ********** 1 and the serial number is RF8H52M134R just in case you ask for it. I'm really disappointed by MTN honestly having been a loyal customer for a very long period. We bought the phone at an MTN store in Ermelo. By saying "swiftly" how long is "swiftly"? Because my wife can't do any transactions or pay any debts due to her phone not working.