Items on bill

I can't do this with MTN anymore, it's really not worth anyone's while choosing them as a network supplier. I've been billed for so many new things on my last few statements that no one can explain. No one answers at the call center. The internet option doesn't work, it gives me an error message when I try to resolve it that way. I would like to know what all these extra fees are all of a sudden? Like they say its not itemized billing, its just more items on my bill with less service and usage. It's a ******* and I feel that all MTN customers should stand up and do something about the fact that we are being ********** by them. None of my complaints ever get resolved. I've still not been refunded from their previous negligence and incompetency and now are being over billed.