Itemized billing

I have been trying to get my itemized billing for the past 2 weeks now and I have called 4 times and I have been sent back and forth by MTN telling me that they have sent it. However I have not received anything . I have not been receiving any invoices for my payments. I am ****en agitated by the poor service I have been receiving. I have spoken to PALESA, NOMBULELO, ZWAID and KEBJA MOHLALA, all from MTN. All of the consultants said they will send me my itemized and they never did. I sent my complaint to FNB as they were the ones who sold me MTN contract. Today I received an itemized billing from MTN but they sent me a wrong one which I do not understand how can they send me a wrong one whereas there is only one person with my ID number which is me no one else in the world and they somehow managed to find someone else with my details as per the itemized billing they sent me. I am ****ed to a point where I want to even cancel the contract and I bet if I cancel they will be quick to jump and tell me about cancellation fees and ****. However they are not able to do something so ****en simple. Please get this SORTED OUT IMMEDIATELY OR I WILL CANCEL MY CONTRACT AND PAY NOTHING!!!<br>