KVDB
KARIEN VAN DER BERG
1 reviews | Active since May 2015
21 Sept 2015, 09:02
Itemized Billing
I'm Requesting an itemized billing for a month now and every time I call they just say in the next 24 hours I will receive it. But I am still waiting.
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MTN South Africa's replyOfficial
21 Sept 2015, 09:37Hello Innes&Karien,
We are truly sorry for any inconvenience caused and for the breakdown in service experienced.
We've perused your account and see that the itemised billing report has been sent to the registered MTN Loaded e-mail address we have registered on our system. Please check the inbox of that e-mail address for the report sent from our Billing System Support team.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the breakdown in service experienced.
We've perused your account and see that the itemised billing report has been sent to the registered MTN Loaded e-mail address we have registered on our system. Please check the inbox of that e-mail address for the report sent from our Billing System Support team.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply21 Sept 2015, 09:37
Official
Hello Innes&Karien,
We are truly sorry for any inconvenience caused and for the breakdown in service experienced.
We've perused your account and see that the itemised billing report has been sent to the registered MTN Loaded e-mail address we have registered on our system. Please check the inbox of that e-mail address for the report sent from our Billing System Support team.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the breakdown in service experienced.
We've perused your account and see that the itemised billing report has been sent to the registered MTN Loaded e-mail address we have registered on our system. Please check the inbox of that e-mail address for the report sent from our Billing System Support team.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,