LH
Lesetja H
1 reviews | Active since Dec 2015
15 Dec 2015, 22:35
itemised statement
I have requested my itemised statement for two weeks an every time I call the the call center I get a different consultant with a different story since then I can't get my statement the service its very pathetic an I can't take it anymore
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MTN South Africa's replyOfficial
20 Dec 2015, 18:57Hello tumi86,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records, Itemised billing has been sent and it was resent on the 17 December 2015. We have activated the invoice option on your account which will enable you to receive your itemised billing every month.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records, Itemised billing has been sent and it was resent on the 17 December 2015. We have activated the invoice option on your account which will enable you to receive your itemised billing every month.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,
MTN South Africa's reply20 Dec 2015, 18:57
Official
Hello tumi86,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records, Itemised billing has been sent and it was resent on the 17 December 2015. We have activated the invoice option on your account which will enable you to receive your itemised billing every month.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records, Itemised billing has been sent and it was resent on the 17 December 2015. We have activated the invoice option on your account which will enable you to receive your itemised billing every month.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,