SP
Stef P
1 reviews | Active since Apr 2012
08 Jun 2015, 14:49
Itemised Billing Requested
In the month of APRIL, i requested an Itemised billing for the month of APRIL. end of may, they send me the itemised billing for MAY and not for APRIL AS I'VE REQUESTED. I have R900 worth of airtime that has disappeared from my phone and no one can assist me, not even the personnel at MTN itself. THIS IS PATHETIC!!!<br> <br> PLEASE SEND ME THE ITEMIZED BILLING FOR THE MONTH OF APRIL PLEASE?????
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MTN South Africa's replyOfficial
10 Jun 2015, 10:51Hello MissCroft,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a request has been sent for the Itemised billing to be resent, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a request has been sent for the Itemised billing to be resent, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply10 Jun 2015, 10:51
Official
Hello MissCroft,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a request has been sent for the Itemised billing to be resent, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a request has been sent for the Itemised billing to be resent, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,