1 reviews | Active since Aug 2012
Itemised billing removed but still charged since November 2015
<p>"good day sir<br />my humble apologies for the delay requests were logged as promised</p> <p>for itemised billing that was removed ref: ********** 74<br />billing request: ********** "</p> <p> </p> <p>I requested itemised billing to be removed from my contract last year November.</p> <p> </p> <p>However, I am still being charged for this service.</p> <p> </p> <p>Please reverse all these charges and VAT effective November 2015!</p> <p> </p> <p>I am out of patience!</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have logged a a billing query for the billing to stop and for a credit to be passed on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have logged a a billing query for the billing to stop and for a credit to be passed on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***