LF
Lucentia F
1 reviews | Active since Nov 2011
29 Sept 2015, 12:45
itemised billing
Thaxnx for your response. I received an email but it indicated i am not subscribe for itemised billing. I could therefore not access it. I want a once off call record from 29 May 2015 until 02 June 2015 only.<br> <br> My account isnt credited for may overpayment yet , also<br> <br> Please assist.<br> <br> L.French
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MTN South Africa's replyOfficial
29 Sept 2015, 17:29Hello lucentia,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the itemized billing report, once received we will email this for you.
The credit will be passed to the account, please allow 10 working days.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the itemized billing report, once received we will email this for you.
The credit will be passed to the account, please allow 10 working days.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply29 Sept 2015, 17:29
Official
Hello lucentia,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the itemized billing report, once received we will email this for you.
The credit will be passed to the account, please allow 10 working days.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the itemized billing report, once received we will email this for you.
The credit will be passed to the account, please allow 10 working days.
Kind Regards,
Alice van der Merwe
***
Best regards,