ITEMISED BILLING

I FOUND OUT LAST WEEK THAT MTN SERVICE STORES ARE HAVING A STRIKE, I DO UNDERSTAND THAT WILL CAUSE PROBLEMS, I HOW EVER RECIEVE AN EMAIL EACH MONTH WITH A LINK TO ACCESS MY ITEMISED BILLING, I NEED THIS BILLING FOR WORK PUROSES AND I NEED IT BY A CERTAIN DATE EACH MONTH, I CALLED THROUGH TO 4 DIFFERENT STORES ASKING FOR ASSISTANCE AS I CANT ACCESS IT ON MY USUAL LINK, ( BECAUSE OF THE STRIKE) BUT EVEN THOUGH THERE IS A STRIKE THERE HAS TO BE SOMEONE WHO CAN MAIL ME MY DOCUMENTS,, <br> I HAVE HAD NO ONE CALL ME BACK, I HAVE MADE ALL THE CALLS AND I GET TOLD THEY WILL SEND MY COMPLAINT THROUGH BUT NO ONE CONTACTS ME BACK, IF I COULD DO THIS MYSELF I WOULD OF ALREADY, BUT I HAVE TWO MORE DAYS TO SUBMIT MY DOCUMENTS OTHERWISE I FORFEIT MY CLAIMS. I THINK FOR A HUGE ORGANISATION SUCH AS THIS ONE SOMEONE SHOULD BE ABLE TO HANDLE ONE TINY EMAIL WITH PROBABLY A 4 PAGE ATTACHEMENT.