1 reviews | Active since Jun 2011
ITC Ref number
My tablet was ****** the morning of 16 Dec 2017. I've phoned Axxess to block the sim card as they supp**** my data. I was told to phone MTN to blacklist the device which I did. MTN referred me back to Axxess and vice versa. My insurance require the ITC number before they can proceed with the claim and neither MTN or Axxess is willing to assist. Who should blacklist the device?
The device was part of my contract I received from MTN more than 2 years ago, but I did not receive a additional sim card for it, that is why I got the data sim from Axxess. They also make use of the MTN network. The number for data sim is ********** 122 and one I nr for the tablet is *****
Please assist urgently.
Good day Andre,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please send me the below details that we need to blacklist your phone. Send it to ***
ID Number:
Mobile Number:
IMEI Number :
Make & Model:
Day of incident:
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Andre,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please send me the below details that we need to blacklist your phone. Send it to ***
ID Number:
Mobile Number:
IMEI Number :
Make & Model:
Day of incident:
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,