ITC not cleared after account arrears payment, after a year.

<p> Good day.</p> <p> </p> <p>I had a data account with MTN, which I cancelled after the first month.</p> <p> </p> <p>MTN continued debiting my bank account and did not give any heed to my letters and complaints. I then manually reversed their debit orders on my account, subsequently building up a great amount of debt with MTN. After a year, they handed me over to attorneys (Around July 2015). MBD (Munnik Basson Dagama Inc.) attorneys. I then paid the acccount (25 August 2015, via debit order) as not to run up unneccesary legal costs. MDB gave me a letter of account fully paid (3 September 2015). The case was then left closed and MTN received their money.</p> <p> </p> <p>It is now a year later and it has come to my attention that MTN never removed the legal status on my ITC. I am now unable to qualify for a bond to buy a house, due to the incompetency of MTN legal's department.</p> <p> </p> <p>Please help? This issue was supposed to have been resolved a year ago. Not now.</p> <p> </p> <p>My MTN account reference number is/was: A ********** .</p> <p>Cellular number for account: ********** .</p> <p> </p> <p>I have contacted the attorneys again and they instructed MTN to relook my ITC status and remove it. MDB was extremely helpful in this regard and I praise their great service.</p> <p> </p> <p>Thank you</p>