ITC Listings when not even a customer !!!!!! No answers?

<p>I am in the process of trying to secure finance.... I get feedback that I have an outstanding listing with both large credit bureau's from MTN. 2 x Accounts, 1 showing R0 balance and another almost R700. Investigation starts but credit bureau says I have to clear this with the creditor to explain / update. I am unable to reach them telephonically as you need to enter a MTN number to get assisted by a person other than the automated voice. I manage to get an email to ********** where Zanele the agent acutually respond after another follow up email, requesting a MTN pin, ID number, personal contact details and employer detail. For what?????? I provide the 2 x MTN account numbers and also my SA ID number - which surely should suffice.... If they listed me, surely they have some record of me and my details? I cant even remember having an MTN contract. </p> <p>Needless to say, MTN are all corpses and their staff possibly all in the morchery!!!!! I am contacting the ombudsman and National credit regulator as tehir complete lack of assistance (or just acknowledgement) is havign detrimental affects on my situation now. So that lovely building off 14th Ave is occupied by ghosts. Absolutely shocking and disguted..... I have never experienced such terrible service! </p>