*It's not my problem*

I bought a Sony Aqua handset on contract at MTN Wellington. In the contact it states that the phone should be returned within 7 days if faulty. Well, it happened just like that. The auto-rotate stopped working and I returned it, asking for a new handset.<br> <br> After refusing to give me a phone, I reminded Adrienne what their contract says.<br> <br> She eventually agreed to replace the faulty handset and lo and behold, the second one had the same problem.<br> <br> Again I returned it and complained about the auto-rotate not working. MTN Wellington 'tested' it for about 5 minutes and proceed to tell me that there's nothing wrong with it.<br> <br> I work with it daily and I wouldn't complain if nothing were wrong. However, this time Adrienne point-blank refused to help me. Her words to me were 'Its not my problem, take it to SONY and sort it out with them'<br> <br> WHERE does it state in the contract that if anything is wrong with a handset, the client should sort it out with the supplier?<br> <br> Come on MTN Wellington, stop being so darn lazy and do your jobs properly !!!!