IT'S CONFIRMED - MTN DOES NOTE CARE ABOUT CLIENTS

On or about the 20th Jan 2016 I lodged a complaint on HELLOPETER about the shocking service I had recieved from MTN contracts renewal dept .<br> 2 days after I lodged the complaint I got an email from a Ms Letta Selepe a MTN's 'Retention's and wingback' agent - we had long discussion about MTN and how disappointed I was with the service and well as the quality of calls as well as having my account 'stopped' as I had insufficient air time , despite me having a contract and lots of airtime still availabale to me . She promised to get back to me the next day with proposals - I have never heard from her despite me sending her a number of emails reminding her and then an email asking her to pass my complaint onto her manager so I could get some joy out of somebody in a more senior position - I have not heard from her or a senior in that dept .<br> I have been with MTN for just over 20 years and would have expected a little more respect / courtesy than just been completely ignored - its disgusting actually