AB
Antonio B
1 reviews | Active since Apr 2010
31 Dec 2015, 15:56
It just doesn_A|_t stop with MTN
On the 5/11/2015, I sent MTN an e-mail requesting that my data contract be cancelled.<br> <br> On the 17/11/2015, I received a reply acknowledging my request but with an offer of an \exclusive deal"which I declined. I cancelled my contract because of the slow internet access where I live. An on-going battle with MTN for over two years which I finally gave up (see my previous MTN posts on this site)<br> <br> On 19/11/2015"
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Replies (1)
MTN South Africa's replyOfficial
03 Jan 2016, 07:36Hello Tonicho,
Thank you for your post. We sincerely apologise for the delayed response and any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support Team already for assistance and we are still awaiting for the feedback as the request is still open, reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for the delayed response and any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support Team already for assistance and we are still awaiting for the feedback as the request is still open, reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply03 Jan 2016, 07:36
Official
Hello Tonicho,
Thank you for your post. We sincerely apologise for the delayed response and any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support Team already for assistance and we are still awaiting for the feedback as the request is still open, reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for the delayed response and any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support Team already for assistance and we are still awaiting for the feedback as the request is still open, reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***