CW
Christopher W
1 reviews | Active since Mar 2006
19 Oct 2015, 09:46
It is true - MTN is *****ing data!
Lodged a complaint 12 weeks ago about data billing - still no response of resolution!<br> Posted complaint on this site 2 weeks ago - no response or resolution from MTN.<br> Affirmative action at it's best!
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Replies (1)
MTN South Africa's replyOfficial
20 Oct 2015, 15:20Hello cjw,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the billing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the billing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply20 Oct 2015, 15:20
Official
Hello cjw,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the billing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the billing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,