It is too complicated for MTN employees type a ID number correct from the new ID card.

I just can not believe the amount of problems I have with MTN! I mover d to a farm and have near Zro sigm nal. I have been witing for MTBN's coverage people for 15 years. The last promises with made in July / August. I imported my own transponder and now i can make calls for the 1st time in 15 years. I tested my router and actually got exciting WiFi. I app**** for their small business package but ran into one bad service problem after the other. What should have been a very simple 6 hour process has been dragging on for weeks?? Can you believe that they made a photo copy of my I new ID card, and got my ID number wrong??? After dozens of tries, by various people, they are still unable to find out who typed my ID wrong and can not process the debit order with their wrong ID number.