Issues in solving a year-old subscription problem with MTN/Nashua Mobile

<p>I had a Nashua Mobile (NM) data contract. When the 24 month contract period with NM ellapsed, I requested NM to stop the contract. NM failed to do so and my contract was transferred to MTN (this transfer should have never happended as NM was obliged to cancel the contract after 30 days of my written notice). After a few months, this issue was sorted out with MTN and I received an email from MTN confirming that the error was on their side - after this I thought everything was sorted out. </p> <p> </p> <p>However, after almost a year has passed I went to MTN to open up a new phone contract in my name and was told by the sales assistant that according to their system I have a legal hold on my account. After following up on this with MTN's legal department they say that they cannot track my ID number to any account although the MTN help desk (call centre) and sales assistant (in an MTN store) both state that my "account is still blocked due to a legal hold by the MTN legal department". </p> <p> </p> <p>I have sent numerous emails to all MTN email addresses that I can get my hands on but I do not seem to get any feedback.</p> <p> </p> <p>I am now in search of a dedicated email for MTN's legal department as I do not seem to get any response on the emails addresses that I am using to request assistance.</p>