issued me a blacklisted phone

Item: MTN South Africa
Rating: 2
Author: dheren S

Handed my phone in for repairs shabeer give me a different handset with no papers and now the phone is blacklisted the phone is in the store and shabeer says I need to sort it out. I personally knw shabeer I used to work at the centre he always doing shady things.

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Replies (1)

MTN South Africa's replyOfficial

15 May 2015, 10:03

Hello dheren7,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***

MTN South Africa's reply15 May 2015, 10:03

Official