Issue still going on
<p>Dear Customer, Your query has been resolved with reference number<br /> 1- ********** 9540. Kindly contact MTN within 48 hours if the problem still<br /> persists. Nonsense this has still not been resolved and my normal minutes are still being used I DEMAND MY MINUTES TO BE REFUNDED. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
So yet again I have an ongoing issue with Mtn and to add insult to injury it is now includes your Mtn insurance . You write little lies telling me it has been resolved when you know it hasn't like whose The idiot between you and I
So yet again I have an ongoing issue with Mtn and to add insult to injury it is now includes your Mtn insurance . You write little lies telling me it has been resolved when you know it hasn't like whose The idiot between you and I