Issue Not Resolved since January 2015

MTN,<br> <br> It is truly a shame that the only contact a person can have with your telecommunications company is through an external site. Have you tried calling your call centre, a 45 minute wait is time consuming and when it does get answered the call is immediately dropped. <br> <br> REQ:*** is the reference number used with the initial complaint i lodged regarding extreme data, i was told this bill was correct nothing can be done. this was for tel num ***. The following month i get a bill on a different account with the same excessive data bill, this one was rep**** to as a technical area and was credited accordingly which is great and the issue is now resolved that acc num was No ***. I have now sent various emails and left messages for the relevant person dealing with this to call me and no one responds, your call centre agent dont seem to know how to respond. <br> <br> I would like to settle what is RIGHTFULLY due not a cent more not a cent less, this is now month 4. How long will this go on for. Please do not call me on the number in question as i refuse to use this sim till the issue is resolved please contact me on the number attached to this complaint.