Is this LEGAL???
<p>I own a 3G Modem with a prepaid MTN Sim card. I do not use this modem very often, as it is mainly used when I travel.</p> <p> </p> <p>Today I decided to buy 2GB Data for this SIM. When I put the modem in my Laptop to use it, it did not want to register on the network.</p> <p> </p> <p>I called MTN, and to my horror, I was told that my number (The sim I paid for) was recycled....</p> <p> </p> <p>No way to get the number, or the Data back....</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your account and picked up that your number *** have been recycled,with regards to your 2 GB data we will credit it to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***6
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your account and picked up that your number *** have been recycled,with regards to your 2 GB data we will credit it to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***6