Is this ********?

I've been trying to cancel a Data Contract with MTN for over two months. I have to ask if there is a ******** case that can be laid against this company? They state that all calls are recorded and their Supervisors still LIE to the customer. I have been **** to, promised assistance, and Forced to pay because of how they have manipulated their computer system. Unfortunately I have to concede that as Africans we are again unable to believe that we can do anything correctly and that from time to time the customer might need some assistance? Instead a simple cancellation of a contract becomes a frustrating episode beyond understanding. I have mailed, phoned and visited the branches at two Malls and on reverting back to the phone, i am told they are off-line. I do believe that Big Tech is not Customer Friendly and that there is something in their contract that does not agree with our Common Law. They are definitely a Law UNTO THEMSELVES!