Is there anyone out there????

Item: MTN South Africa
Rating: 2
Author: Salome J

I've sent a query to MTN via email and received a response advising that I would be contacted within 5 working days, that was 18 March 2015 and to my recollection it's been 10 days thus far. Why even bother supplying me with ref [#***] if you don't bother?

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

17 Apr 2015, 13:38

Hello sdej,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please share more detail about your query so we can assist.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Thabelo
REQ:***

MTN South Africa's reply17 Apr 2015, 13:38

Official