IS THAT THE REASON FOR CANCELLING

I renewed my cell phone contract with MTN on the 11/02/2016 and was assisted by Johnny. I upgraded my from Data deal to a new MY CALL 100 contract consisting of 100FREE MIN,200SMS AND 500MB data per month also receiving the 100GB for the 1st month on promotion. Johnny informed me that ALL is in order and that everything should active that same day but if not the latest by Friday, and if I am not happy to return in 7 days.<br> I checked MTNs USSD *141# service from Saturday to Monday for an update on my bundle and all it showed was my minutes the 100GB of data BUT NOT MY SMSs and 500MB of data.<br> <br> I phoned the call centre on 808 on Monday and Tuesday and was informed that my contract does not include 500minutes and 200SMSs.I went BAC to query and they could not give me a clear answer as to what is happening it was at this point that I ask the contract to be cancelled. I had remove my information loaded on the phone and the manager and myself agreed that I can return the phone the next day.<br> <br> So today I return the phone and I am met with a VERY unpleasant Johnny who askes me \am I really just cancelling because I don't get SMSs\".I wonder if they will pay for services not PROVIDED."