Is MTN's Customer Care asleep?

Item: MTN South Africa
Rating: 1
Author: Brian L

I sent an email to MTN customer care on the 6th June to address my sim/account that's been frozen/blocked/cut, its been a week without any reply. I'm trying to address the matter via email because I cannot use my phone - this is really frustrating.

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Brian L's updateReviewer Update

18 Jun 2024, 11:09

It would seem MTN don't give a rat's ass about their clients - it's a crying shame that one of SA's telecom giant's has lost touch with the people that made them great

Brian L's update18 Jun 2024, 11:09

Reviewer Update

It would seem MTN don't give a rat's ass about their clients - it's a crying shame that one of SA's telecom giant's has lost touch with the people that made them great