GL
Gerrie L
1 reviews | Active since Jul 2015
07 Jul 2015, 16:26
Is MTN still open??????
If any one is considering moving business to MTN please think again. i have a contract that i have to cancel but after holding on for a hour and a half each day now for a month it is needles to say i am fed up. i do not now what to do. MTN's Call Center is the worst EVER. I just need to cancel a contract please.
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Replies (1)
MTN South Africa's replyOfficial
22 Jul 2015, 15:53Hello Gerrie34a,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records the number *** was cancelled and migrated to prepaid.
Rest assured, it is not our intention to displease you.We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records the number *** was cancelled and migrated to prepaid.
Rest assured, it is not our intention to displease you.We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply22 Jul 2015, 15:53
Official
Hello Gerrie34a,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records the number *** was cancelled and migrated to prepaid.
Rest assured, it is not our intention to displease you.We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records the number *** was cancelled and migrated to prepaid.
Rest assured, it is not our intention to displease you.We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Best regards,