FM
Farzana M
1 reviews | Active since Nov 2015
10 Jan 2016, 21:00
Is MTN ever going to contact me &settle this query
I refer to the complaint I posted on Hello Peter on the 8th and the 29th November 2015. There was a reply from Alice van der Merwe on the 9th November 2015 and Thabelo on 1 December 2015, stating that I \would be given feedback soon regarding the amount to be paid to clear the account status".to date no one has contacted me with regards to any feedback. What does Mtn classify as soon.As stated in original post on 8th nov "
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MTN South Africa's replyOfficial
13 Jan 2016, 13:43Hello Farzanam,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that as per reference number *** from the 10-11-2015 the account has been purged/cleared.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that as per reference number *** from the 10-11-2015 the account has been purged/cleared.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply13 Jan 2016, 13:43
Official
Hello Farzanam,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that as per reference number *** from the 10-11-2015 the account has been purged/cleared.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that as per reference number *** from the 10-11-2015 the account has been purged/cleared.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***