Is MTN doing this on purpose
<p>Airtime and data just disappear magically and they seem not to care.</p>
Good Day,
Please accept our sincere apologies for any inconvenience caused. Kindly let us know when your airtime was lost and how much was lost by sending an email to *** or by contacting our Prepaid line on 173 and for a Contract number please call 808 so we can investigate the cause.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Please accept our sincere apologies for any inconvenience caused. Kindly let us know when your airtime was lost and how much was lost by sending an email to *** or by contacting our Prepaid line on 173 and for a Contract number please call 808 so we can investigate the cause.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,