MA
Mohammed A
1 reviews | Active since Apr 2015
23 Apr 2015, 14:29
IS IT SO HARD TO GET ANOTHER COPY
i am fed up of asking mtn for a copy of my contract<br> i told them i have moved and papers went missing<br> the longer i wait the faster my warranty is going <br> <br> i need to fix my tv!!!
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Replies (1)
MTN South Africa's replyOfficial
08 May 2015, 15:53Hello ramzie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please supply us with the account number of your contract as we cannot pick any information with the details you provided.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please supply us with the account number of your contract as we cannot pick any information with the details you provided.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply08 May 2015, 15:53
Official
Hello ramzie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please supply us with the account number of your contract as we cannot pick any information with the details you provided.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please supply us with the account number of your contract as we cannot pick any information with the details you provided.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***