1 reviews | Active since Oct 2009
*** is going on with MTN fix one thing break another. Stay away
<p>FFS I really cant believe this I have been fighting to resolve my MTN contract, I logged 3 reviews and finally they manage to cancel my contract upgrade so I can manually do it myself. (Thanks Doug for sorting this out, 10 other people were unable to do this.)</p> <p> </p> <p>However I have had a dual sim connected to my primary sim for more than 8 years, when I was with autopage theis dual sim stopped working, once moved to MTN when I upgraded I did a sim swap on the secondary number to resolve the issue, now I get told my dual sim is new it was replaced on 29 dec 2017 and I have to rica it. *** it was already rica'ed and its a secondary sim on my primary ???</p> <p> </p> <p>Also surely when you are in the shop give them your proof of address and ID to resolve the issue, and get told wait 24 hrs and it will be fixed, that means its goint to be fixed ? Well NO. we want you to come into our shop and show you we are incompetant multiple times. FFS</p> <p> </p> <p>Today after phoning MTN, being passed from customer service, to the rica department then the rica department passing me to customer services, only to be told go back to the shop and rica the sim a second time. I asked the woman how many times must I follow this process before they will fix it, it was working, they stuffed it up and they must fix it. I do not have the time to be stuffed around yet again.</p> <p> </p> <p>I and so Fkkd off right now I have, fkking had it with these people, MTN has become an incompetant company, who thrives on selling **** to customers who are sheeple and they just keep on eating the **** handed out by mtn. Think we need to start a #downwithMTN on twitter, maybe they will wake up when thousands of people start shedding MTN.</p> <p> </p>