SR
Sthe R

1 reviews | Active since Dec 2021

26 Aug 2024, 10:53

***** IS AN INSIDE JOB AT MTN

I reported a ***** and identity theft to Mtn after I discovered that a contract phone and upgrade was taken under my name..I did and provided them with everything they needed..All they did is to send me a useless email that they will investigate.I will paste their email at the end.That was more than a year ago.

I believe this is an inside job at Mtn coz really how do you upgrade and give out products under my name without first confirming with the client. I'm prevented from credit facilities and suffer prejudice because they blacklisted me. Hopefully I will get a court order with costs against them. My legal team is almost ready to issue the summons..Mtn knows what it's employees are doing to people and as a result even our personal information is not safe in their hands..That's why they don't even envestigate the *****s we report.

Adv Radebe Here is the email they sent

Thank you for your email.

Your query will be investigated, and you will receive feedback within 3 business days.

Your reference number is *** and is also displayed in the subject line of this email.

Please do not remove the reference number from the subject line of the email as it enables us to track your query.

Kind regards,

Customer Care *****

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