Is a week too long

On the 12th of may i was attended to by a very pleasant young man at Mtn kilarney Paul<br> I wished to purchase a cell phone which was advertised in the Mtn brochure .<br> Paul recommended a phone , but on further investigation discovered it was out of stock.<br> He took my details and promised that it would be ordered. On the 19th i went back to the shop and was told by Paul that it was still not available , he mentioned problems with load shedding etc. ( i should have then become a little worried)<br> On Saturday morning on the 18th i phoned Mtn store in Kilarney and left a message for Paul to contact me with an update. I am still waiting for this update. <br> I have always been a loyal supporter of Mtn however this appears to be misplaced, are cell phone and their providers a commodity now. were service is not a prerequisite of the company. Paul Bruns