1 reviews | Active since Mar 2016
Mtn can please someone get back to me regarding my billing query.!!!!<br> <br> You have responded to my previous Hello Peter Complaint on this matter on the 8 March 2016 to date I have not received any feedback regarding the irregular billing on my account.<br> <br> I had a response from Thabelo stating that the issue will be attended to. <br> REQ:*** but to date noting.i am very displeased with your service.<br> <br> I have taken a 3g data contract which was for R300 per month. I have received a bill for my 3g data in January 2016 for an amount of RR2497.23 which i do not agree with.I have contacted to the call centre on since 24 Jan on 808 to query.I was told by the consultant that a url report will be orderd which will prove the usage of the service.After a week of waiting i did not recive any feedback.I called the call centre again and the consultant confirmed that the first request had been made however there was some error with with the request the consultant advised that she will need to log a new request and that it will take about 3 days for the information to be sent to me.I have waited for the third day on which i called the call centre again.The reference number for the third call is ***
Best regards,
Best regards,
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