Irksome customer services

Bought airtime at 14:30 to purchase a data bundle as i had clients to email, i tried to purchase got a message saying i have insufficient airtime, i called the call centre and i was informed that they would reset my network to give me access to funds but yielded no result, calling at 15minute intervals since 14:30 with the last call made at 19:50 being given different reasons for my predicament as if the consultants arent trained the same, i eventually had to purchase airtime for another network to try and salvage what i could with prospective clients, i am irked to the highest of degrees at the inadequate knowledge of the system the some consultants show, i had to guide some as to what needed to be done as this was not my first experience with this on mtn

Kindy fix whats broken with your system the next person will have more financial muscle and truly hold you to account.

Records of the calls available should the need arise.